When you set up an Email Alert, you will be reminded by email when an account or transaction event that you wanted to know about occurs. You can choose to receive as many Email Alerts as you wish.
You can set up Email Alerts for both account and transaction events. Account alerts can help notify you when your credit limit has been reached, when new statement information is available, when your Payment Due Date is coming up, when your balance is within a certain amount, or when daily transactions exceed a specific amount. Transaction events let you know when a payment or credit has been posted to your account, or when a debit or charge exceeding a certain amount is posted to your account.
We will send you emails automatically when you enroll in the Merrick Bank Cardholder Center and when you update contact information such as street address, telephone numbers or email address.
You will not be able to opt out of automatic alerts but you may cancel Email Alerts you have set up by deleting them.
Click on the check box next to the Email Alert you want to set up and enter any required information. Click Submit to set the Email Alert and add it to your list of current Email Alerts.
Yes. The email address we have for you is automatically displayed on this page.
Please Note: When you change your email address for an Email Alert, all of your previously set Email Alerts will now be sent to the new address, and the email address we have on file for you will also be updated.
Yes, you can select a few or all Email Alerts from the main menu.
You will be sent an account event Email Alert the first time the condition occurs. These Email Alerts will be automatically reset once the condition is valid again. For example, if you set an Email Alert to remind you that your total balance exceeds $500, you will get an alert the first time that happens. Once your balance drops below $500 due to payments or credits, this alert is automatically reset. A transaction event alert and a message alert are sent every time the condition you selected occurs.
You can delete any Email Alert by selecting the Delete link next to the Date Set.
If you have questions, please call Customer Service at 1-800-253-2322.