Log In Help


Why can't I Log In?
First, check to make sure you are using the correct User Name and Password.  Remember, User Names are between eight (8) and twenty (20) characters long and do not contain spaces or special characters.  Passwords must be between eight (8) and twenty (20) characters long and must contain at least one letter and one number.  

Why should I enroll in the Merrick Bank Cardholder Center?
Enrolling in the Cardholder Center will give you free access to your account 24 hours a day, 7 days a week.  You'll be able to check your balance, view statements, see recent transactions before they appear on your statement, set up one-time and recurring payments, download transactions, set Email Alerts and more! It's an easy way to manage your Merrick Bank account.

How do I enroll in the Merrick Bank Cardholder Center?
Enrolling is easy.  From the Log In screen, click on the Enroll button located below the User Name and Password input area.  Required information includes your first, middle initial and last name (as they appear on your card), your Merrick Bank card number, the last 4 digits of your social security number, your email address, Date of Birth (mm/dd/yyyy) and State.  You will also need to choose a User Name and Password.

What if I forget my User Name or Password?
If you forget your Password, please click the Forgot your Password/User Name? link on the Log In screen.

What are the minimum browser requirements to use the Merrick Bank Cardholder Center?
The minimum browser requirements to use the Merrick Bank Cardholder Center are Internet Explorer 7, Google Chrome 10.0, Safari 4.0 and Mozilla Firefox 10.0 or higher versions.

Who can I contact for further assistance?
If you have questions, please call Customer Service at 1-800-253-2322.


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